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Frequently Asked Questions
What is the operating temperature range?
Self-charging: 0-40°C, extreme conditions can support at least 5W of charging and discharging. Discharging: −10°C to 40°C, extreme conditions can support at least 5W of charging and discharging
Can both models of the power bank be brought on an airplane?
Yes, please ensure that RAPID is carried in hand luggage, as it cannot be placed in checked luggage. Note: Local government policies and airline guidelines may change, and it is strongly recommended to confirm with the airline before onboarding.
What do the power indicator lights on the 5000mAh RAPID represent battery level?
Each of the 4 lights represents 25% of the battery level.
Can wireless charging be turned on and off?
Double-click the button to turn on or off wireless charging. If the phone is attached to RAPID when wireless charging is off, remove the phone and attach it again to turn on wireless charging.
What is the magnetic attraction force of RAPID?
≥11N.
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